We deliver throughout the United Kingdom and internationally. See delivery prices for more details.
Free deliveries are available when you spend £25* or more in a single transaction and choose the “Standard Delivery” service.
* This excludes the delivery charge
You will be able to track your order by visiting Your Account, signing in and clicking on Order History. We will also send you an email at each stage of the process, i.e. when the order is placed, when the payment has been authorised and then when the order has been despatched.
See our returns page for more information.
If you need help or information, click here to contact our Customer Services team who will be happy to help.
Write to Customer Services: Look customer services, FB Beauty Ltd, 5300 Lakeside, Cheadle Royal Business Park, Cheadle Royal, SK8 3GP
Yes. We ship to most countries around the world. See our delivery information here
Yes, please use the tab at the bottom of this page and enter your email address. These details will be entered into the LOOK Beauty database and used by LOOK Beauty and LOOK Magazine.